Are OS reinstalls free?
Our reinstall services is standard with all of our dedicated servers. Simply submit a ticket from within your ePortal account and we'll get right on it!
Choosing a dedicated server over cloud infrastructure provides for an effective way to obtain more resources at a lower price point. You’ll benefit by getting more RAM, hard drive space, and CPU resources that are dedicated to your needs.
Network capacity has always been our primary focus and it's for good reason. Now more than ever, networks are experiencing slowdowns with both legitimate and attack traffic. We’ve invested in a full multi 10G network which allows customers to ramp their server port up to 10Gbps almost instantly.
Because your services and time are critical, we’ve placed an emphasis on providing customers with a full 100% network and Support SLA. One of the best in the industry, simply said, we’ll provide credit for any server or network downtime that was caused by hardware or carrier failures.
Frequently Asked Questions
Our reinstall services is standard with all of our dedicated servers. Simply submit a ticket from within your ePortal account and we'll get right on it!
Each additional 1GB of bandwidth is $0.01 per month.
We provide monthly bandwidth graphs for all services.
Additional IPv4 addresses are available for purchase on a first-come, first-served basis upon providing proper justification for use. IPv6 is also available at no cost with proper justification. Please submit a sales ticket for current IPv4 pricing.
We provide the ability for upgraded configurations by simply clicking on the 'Configure' button for any given dedicated server. If you need a specialty configuration, simply submit a ticket to our sales team. At this time downgrades or resource substitutions are not availble.
As stated in our AUP, we do not allow any type of bulk email sends regardless of opt-out or CAN-SPAM Act adherence.